My story starts in 1995 when I was working for an independent retail store in Sydney. The owners had the vision to build one of Sydney’s first retail websites and as I had been messing with online services for years, that job went to me. I quickly developed a love for building websites and this passion soon turned into a business.
Then came online marketing, followed by online video training. Retail has changed a lot since then and it’s becoming increasingly difficult for independent stores to survive. I’m now old enough to use the phrase “in my day” and, in my day, things really were better. The customer isn’t always right but, in my day, the customer always came first. Not the company directors. Not the shareholders. Not the shopping centre owners. Thankfully, there are still plenty of independent business owners who love what they do and understand service. If that’s you, you already know how it’s getting tougher to compete with franchises and survive with increasing costs. You need to be doing what the big guys are doing, without losing touch of what it is that you love doing.
If you own an independent business, or perhaps a few stores, I’d love to meet you to discuss why working with DOLLARS makes sense. Contact me today.